Some of the questions we are asked

What is British Standard 5266?

This is the British standard, pertaining to installation and ongoing servicing of emergency and escape route lighting.

I have Emergency Lighting, so why do I need a service contract?

Servicing of fire and emergency safety equipment is a mandatory requirement and a requirement of BS5266 that this is carried out by a competent person

Do I need Emergency Lighting?

This depends upon a number of factors including the type of premises you have, and how the premises are used. A Fire Risk Assessment is often the way to determine if emergency lighting is required or not. If you’re not sure, get in touch and we can put you in touch with an independent fire risk assessor who can help you carry one out.

What is British Standard 5839?

BS 5839 is a series of British Standards that form the Codes of practice for design, installation, commissioning and maintenance of systems in domestic (Part 6) & non-domestic premises (part 1)

I have a Fire Alarm, so why do I need a Fire alarm service contract?

Servicing of fire safety equipment is a mandatory requirement and a requirement of BS5839 that this is carried out by a competent person and the checks carried out must make sure that:

  • all fire alarm systems are working
  • you record any faults in systems and equipment

Do I need a Fire Alarm System?

This depends upon a number of factors including the type of premises you have, and how the premises are used. A Fire Risk Assessment is often the way to determine if a fire alarm is required or not. If you’re not sure, get in touch and we can put you in touch with an independent fire risk assessor who can help you carry one out.

What is British Standard 5306?

This is the British standard, pertaining to portable fire extinguishers.

I have Fire extinguishers, so why do I need a service contract?

Servicing of fire safety equipment is a mandatory requirement and a requirement of BS5306 that this is carried out by a competent person.

Do I need Fire Extinguishers?

This depends upon a number of factors including the type of premises you have, and how the premises are used. A Fire Risk Assessment is often the way to determine if fire extinguishers are required or not. If you’re not sure, get in touch and we can put you in touch with an independent fire risk assessor who can help you carry one out.

How much is a Service Agreement with Abatis?

Prices are determined on a site by site basis and prices are on application. Our quotes are free of charge and no obligation so get in touch to find out more.

What benefit does a Service Agreement with Abatis give me?

If your system is monitored via an alarm receiving centre, you’ll need 2 service visits per years in order to comply with the relevant standards and to meet your insurance requirements whereas Audible only systems usually require just one. As well as ensuring the system installed is maintained in good working order, It provides compliance with regards to the regular servicing required and access to a guaranteed cover by our 24 hour emergency service engineers, giving you the certainty that we are here when you need us most.

As a minimum, it provides compliance with regards to the regular servicing required and access to a guaranteed cover by our 24 hour emergency service engineers, giving you the certainty that we are here when you need us most.

I want security for my home, do Abatis Provide Residential Alarms?

Absolutely! We’ve been doing so since 2003. Don’t be shy, get in touch. We’re a highly competitive option for residential security systems.

My Insurance Company say I need a Level 1 Police Response. Can you help?

Yes! We provide a wide range of system options. Level 1 police response is obtained by using appropriately security graded alarm signalling equipment to an Approved Alarm Receiving Centre. Get in touch for a survey and quotation so we can tailor a system to meet all of your requirements.

What types of Intruder Alarm do Abatis offer?

Too many to list here! The most common commercial intruder alarm remains the higher security graded hard wired systems. Residential security is increasingly moving toward wireless and hybrid (wired mixed with wireless) systems. The wireless technology has introduced smart home capabilities as part of your home security. We will recommend what’s right for you, and not what’s easiest for us to fit.

I want to be able to view my CCTV remotely on my phone. Can your systems do this.

Yes. We can even provide remote viewing where no broadband connection exists,  get in touch to discuss.

I want HD CCTV for my home, can you help?

Everything we do now is HD so we’ve got that covered in more ways than one!

I want an alarm that can be controlled via an app on my phone. Can you help with this?

Yes we can. Our systems will provide full control via a phone, and can give you control of power sockets, lighting, heating and more. Get in touch for more.

You didn’t install my alarm but I want it servicing, can you help with this?

Almost certainly yes. We’re able to work on a wide range of control equipment and provided you own the equipment this really should be a walk in the park.

I’ve got an alarm and now I’ve just got a dog so it keeps triggering my alarm. What can I do?

Not a problem. There’s excellent detection devices available that will allow you to set your alarm with your pet in residence. Give us a call and we can help.

I have a faulty alarm but i don’t know the codes. Can you help?

Almost certainly yes. Get in touch and let us help.

How do I know if an emergency light is working?

The British Standard BS5306-8:2012: Selection and Positioning of Fire Extinguishers will tell you how many fire extinguishers are required to protect your premises. You should also refer to your fire risk assessment to ensure that all the risks are covered.

What do I do if my fire alarm goes off?

The British Standard BS5306-8:2012: Selection and Positioning of Fire Extinguishers will tell you how many fire extinguishers are required to protect your premises. You should also refer to your fire risk assessment to ensure that all the risks are covered.

What test key do I need for my fire alarm system?

The British Standard BS5306-8:2012: Selection and Positioning of Fire Extinguishers will tell you how many fire extinguishers are required to protect your premises. You should also refer to your fire risk assessment to ensure that all the risks are covered.

How many fire extinguishers should I have?

The British Standard BS5306-8:2012: Selection and Positioning of Fire Extinguishers will tell you how many fire extinguishers are required to protect your premises. You should also refer to your fire risk assessment to ensure that all the risks are covered.

Let us know if we can help you

Get a free no obligation quote

Our quotations are free of charge and are carried out with no obligation to you, so you’ve nothing to lose and everything to gain by using a company dedicated to providing a quality “best value” solution.

I consent to my data being stored for communication purposes.

Our Accreditations

© 2018 Abatis Fire & Security Group - Registered in the UK - Registration No. 04732816 - Terms of Service Agreement - Privacy Policy - Report a bug

Web Development by Laser Red in Lincolnshire